At Pure Dental Care our aim is to provide you with a high standard of care at all times and to deal effectively with any problems that may arise. We welcome constructive feedback – both good and bad – and aim to make improvements to our service based on what our patients tell us.

We find the best way to continue to improve is by listening to you. Do you have any comments or suggestions about the service we provide? If so, we would be pleased to hear them. You can tell us by talking to any member of staff or by putting your comments in writing at info@puredentalcare.com

Should you be unhappy with our response or the way we have handled your complaint and you want to take things further, the Dental Complaints Service, a department of the General Dental Council, offers a complaints resolution service for private dental patients. Please contact:

• General Dental Services
• Dental Complaints Service
• Stephenson House
• 2 Cherry Orchard Road
• Croydon
• CRO 6BA

Write to:

Dental Complaints Service,

37 Wimpole Street,

London W1G 8DQ

Telephone:

020 8253 0800

(Mon – Fri 9am – 5pm)

info@dentalcomplaints.org.uk